Reference

Open sattta Terms & Conditions

These Terms & Conditions set the rules for account use, access checks, wallet actions, and content handling on sattta.

Account rulesLocal lawWallet checksSupport access
sattta Open sattta Terms & Conditions
CONTACT PATHS

Explore contact routes for policy queries

If you want help with a term, a wording change, or a question about how the terms apply to your account, use the contact path that fits the matter.

Email Send a written request when you need a clause explained, an address changed, or a copy of the current text. Include your account details so we can match the request to the right record.
In-app chat Use chat for access questions that need a quick answer. We can point you to the exact term that applies, then tell you which team should handle a correction or follow-up.
Contact form Choose the form when you want a dated record of your request. That works well for name updates, identity checks, or any note about how the current terms should be read on your account.
DATA AND ACCESS

Switch on account safeguards

We handle this policy area with a few simple rules: collect only what is needed to create, secure, and service your account; use cookies and similar tools to…

Account data

We keep sign-up details, access logs, and transaction records only as long as we need them for account operation, security…

Cookies

Session cookies help you stay signed in and remember page settings.

Security

Use a private password and keep your phone locked.

Retention

Some records stay longer when a law, payment trace, or dispute requires it.

Changes

If your name, number, or address changes, send a request from the account channel on file.

Contact

For a data question, send us the exact item you want to correct, delete, or understand.

Open common questions about these terms

These questions cover the points you are most likely to check before you continue: when the terms apply, how local law affects access, what happens when we update a clause, and how to reach us if your account details change. If your situation is different from the examples here, use support and ask for the current text that applies to your account.

They apply when you visit sattta, create an account, log in, or use any account-linked feature. If a local rule says otherwise, that rule controls the part that conflicts and the rest stays in place.

Access depends on local law and is available where local law permits. If your region does not allow it, do not continue with registration or use any account feature tied to the same terms.

We may post a new version when our process, legal duty, or service setup changes. The posted text becomes current from the moment it goes live, so checking it before you continue is a good habit.

If your name, phone number, or address changes, send a request through support with the same details on file. We use that to match the account and update records after any check we need.

Any wallet action sits under the same terms as the rest of the account. That includes deposits, withdrawals, and verification steps, along with any local rule that applies to the payment method you use.

We keep records only for the period needed for account operation, security, legal duty, or dispute handling. After that, they are removed or anonymised under our retention process.

Use email, chat, or the form from the support section and mention the clause you want checked. We will answer through the same channel or a secure route if more detail is needed.